Work

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Why transparency is important (or, how to lose your customers)

Tuesday, October 3rd, 2006

Let me preface this by saying that when I first started my job over a year ago, I was a big fan of EBSCO. Students found their interface easy to use, they were always improving their interface and offerings, and our local Rep was really responsive to our e-mails and questions. But something has changed. [...]

Information Literacy Online: If you build it… will they come?

Thursday, May 4th, 2006

Before I started my job, there were no instructional materials provided to online students on how to use the library resources (there also was no distance learning librarian to create instructional materials). Not surprisingly, there were lots of students e-mailing the library every week with access problems and research questions. Students in certain programs — [...]

Wanna be in my book? Librarians needed.

Monday, March 27th, 2006

For one chapter in my book on social software in libraries, I’m discussing how librarians can determine which tools are the best for their library and population. To that end, I’ve been interviewing folks who work in all different kinds of libraries (and with different populations) to offer their two cents on which social software [...]

Let’s make libraries better, ok?

Tuesday, January 10th, 2006

Since the fall, I’ve pretty much been processing my thoughts about Library 2.0 on this blog in real-time. If one is going for ideological consistency, it’s probably not the best way to do things, but it is the most human way. I’ve been learning and reflecting and sharing those reflections with you. Walt’s excellent piece [...]

Remember to share and play nice

Friday, November 11th, 2005

My mother tells me that I was terrible about sharing when I was a little girl. My toys were MY toys. I would lick cookies so that no one would ask to have a bite. My dad even has video footage of me at age three grabbing my book away from my best friend Bonnie. [...]

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