What They Didn’t Tell You in Library School

So this week I’m all alone in the big chilly city of Chicago (hubby’s in New England on business). When, on Monday, I heard that there was a free conference being offered by the North Suburban Library System that week, I decided it would be a great to go and meet some fabulous Chicago-area librarians. The conference was called the Librarian Recruitment Conference and the specific session I went to was First Year Librarians: What They Didn’t Tell You in Library School and How to Deal With It. I was particularly interested in going when I saw that Ria Newhouse and April Spisak, the authors of Fixing the First Job were two of the featured speakers on the panel. If you haven’t read their article, it’s worth a look. They offer some interesting insights into how new librarians feel about the profession and their jobs based on research they conducted. They spoke at PLA in 2004 and were even invited to address the ALA Executive Committee.

The session exceeded all my expectations and left me feeling energized and more positive about the profession. Ria and April articulated the differences in our generation (versus the baby boomers) that really lead to conflict and misunderstandings. They also described many of the problems our generation of librarians share: that we are not taken seriously, that our libraries’ administrations are opposed to change, and that many of us are unemployed or have to settle for part-time work and jobs that pay too little to live on. It just felt nice to hear other people expressing the same frustrations I’ve felt. But what they did not discuss was something that I’ve wondered about for a long time: how do we (new librarians) get our fellow librarians to take our ideas seriously? According to the survey, so many new librarians feel like they have a lot to offer their libraries, but that their ideas are not listened to by the administration. We can complain about it until the cows come home, but what can we actually do about it?

For me, the best part of the session came when Yvette Johnson, a librarian at the Arlington Heights Public Library with decades of experience, talked about the conflicts between new librarians and their more experienced colleagues. She argued that librarians are doing a disservice to their library and their community if they don’t take new librarians’ contributions seriously. She said that things should naturally change as new employees are brought into the library. She suggested ways that experienced librarians can encourage new or potential professionals, including mentoring, tuition reimbursement for library school, taking on a student for a practicum, and having a structured and meaningful orientation program for new hires. She discussed how mentoring can go both ways, where experienced libraries have just as much to learn from the new librarians as the new librarians have to learn from them. And while Johnson was telling the administrators what they should be doing to encourage and retain new librarians, she also told us Gen-X’ers what we can do to be taken seriously. She offered us strategies for selling our ideas, including understanding how our ideas will affect everyone involved, to stick to one idea and see it through rather than offering dozens of ideas, and to respect the chain of command. We new librarians DO have a lot of great ideas of how to improve libraries and the profession, but it is sheer hubris to assume that we can come into our first job and change everything around. We need to consider the library’s culture, the patrons, the community, and how our ideas will affect all of the stakeholders. In most settings we aren’t going to be taken seriously initially, and we have to earn our credibility. That being said, there are some librarians who are so averse to change that our ideas will never be taken seriously by them. In those cases, I have no idea how to change their minds, and no one in the room seemed to either. They are the ones who would never attend a conference like that in the first place. Still, it was nice to see things from the other side, and to be reminded that we have a lot to learn from the boomer generation librarians too.

The most encouraging thing I got out of the session was the fact that the majority of attendees were baby boomers. I thought perhaps the session was going to be a nexgen bitch-fest, but instead it was filled with librarians in administrative positions who were genuinely concerned with retaining passionate new librarians. It was full of librarians who wanted to know how to encourage their employees and bring out their strengths. It was nice to talk to women who’d been in the field more than 20 years who wanted to know what was being discussed on nexgenlib-l (not so that they could spy, but so they could better understand the needs of our generation). After last week’s Gormangate, I started to feel like change was impossible as long as his generation was in control of libraries and the ALA. Now, I feel a lot more hope because I know that there are many experienced libraries who do embrace change and who will listen to us.

Plus, I made some new librarian friends! Certainly going there was a much better choice than sitting at home and missing my husband.

7 Comments






  1. What a great conference! Your enthusiasm shines through your words.

    Here’s another idea for GenX librarians. Join forces with an older, but still new librarian. Since librarianship is a second career for many people, there are lots of us out there.

    One of the advantages of being older is that people do take you seriously from the outset–you don’t have to earn every single ounce of respect, you get a little just for life experience. Also, I suspect it helps that now I expect people to take me seriously and so they do.

    Anyway, I have as much in common with GenX librarians as I do with 20-year librarians (but different things) and hope to be able to serve as a kind of bridge–learning from everyone and translating between the two camps when I can.

    –Joy

  2. Ryan Deschamps






    Argh! That old dull myth about cohort culture. All the empirical data that I’ve seen suggests that cohorts
    differ more because of life-situations, not so much because there are significant differences in
    value-systems. And the solutions about mentoring etc. really aren’t that innovative. I mean —
    come on — haven’t practicums been going on forever? And aren’t many of them still just glorified clerk
    positions? These sort of suggestions aren’t serious moves. The “real” changes are cultural in nature,
    begin with the profession as a whole, and have little to do with “flavor of the day” cohort theory.






  3. Hey, Ryan… can you point me to some articles? Great post Meredith. It happens at all levels, including at the ALA governance level. A lot of frustrated jr. Councilors, lemme tell ya!

    rochelle

  4. Cathy

    I’m really lucky. I’m a 25 year old librarian, and my co-workers and patrons seem to really respect me and take me seriously. My boss is very open-minded, letting me do my own thing unless I come to her for help. This was my first career choice and I’m really glad that I made it. I really think that we need to promote ourselves to the younger generation of potential librarians as well as let the older generation of librarians know that we love being librarians, want what’s best for the field and are willing to learn from their experiences. I also know that I want to expand the field of librarianship to make it more accessible and welcoming for teenagers. They will be responcible for keeping public libraries alive in the future. Unfortunately I know that people don’t really know what librarians do, or how their positions differ from that of clerks or other staff. Even my husband didn’t know what librarians do until I explained things to him when I started library school. The new generation of librarians has a lot of work ahead of them, between demystifying and promoting librarianship for the public and future potential librarians, working with the older generation of librarians so that they can accept us and making use of all the new oppurtunities available to librarians. The new generation of librarians are going to be busy!

  5. charlie cowling






    I’ve been around quite a while, and yet am perfectly willing to entertain new ideas and models, from people new to the profession. I also think that this is a two way street – just as I need to respect the newcomer, and be open minded to their ideas, they need to be respectful of my experience and time in the profession.

  6. Ginger







    I’m one of the “old-timers” working in an academic setting and with relatively limited contact with the newly graduated librarians. I’ve known for years that our clients don’t know about librarians’ expertise and higher education. But the culmination came last week. I was teaching first semester business collegestudents about the authority of information, and asked students to consider the difference between materials in a bookstore and materials in a library. How were the materials chosen? I mentioned that collection development was a required class in library school. A student asked with amazement: “You mean you have to go to school to be a librarian?!” No matter how many years we’ve been librarians, we still must battle the public’s [mis]conception about who and what librarians are.

  7. Nancy Nau

    Thank you all for such wonderful ideas & input. After 22 years in the library field (12 as librarian) I still have so much to learn from “oldtimers” & “Incoming” librarians. We need the passion and enthusiasm of incoming staff plus the experience of established staff. We can always make room for improvement!
    Thanks for the spark of discussion!

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