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Posted inhi

25 Random Things You Probably Didn’t Want to Know About Me

It's easy to ignore a meme that you get tagged for once. When you find yourself having been tagged a half dozen times though, it becomes more difficult to ignore.…
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Posted inhi

Customer service problems with Pottery Barn Kids – Part Deux

Be sure to see the update to this post at the bottom of the post. Close to a month ago, I wrote about the awful experience I had with Pottery…
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Posted inALA american libraries job search librarianship

Libraries in tough times – what about librarians?

Yesterday I received the ALDirect (from American Libraries) Special Issue on the Tough Economy in my Inbox. It contained great information about library advocacy during tough times. What I found…
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Posted injob search libraries Vermont Work

Want to come work for me?

We are sadly losing our beloved Distance Learning Librarian to her family (but good for her!), so we are again in the position of looking for a new Distance Learning…
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Posted inlibrarianship libraries online education our digital future reference social software Work

Separate but not equal?

When I read David King's post about Ask-a-Librarian services last week, I didn't have a strong emotional response to it. That was, until he wrote a follow up which brought…
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Posted inabout me instruction librarianship Work

Making progress on library instruction

Last April, I started in my new position as Head of Instructional Initiatives, though for the first four months, I was also still doing the job of Distance Learning Librarian.…
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Posted inlibrarianship

A lesson in bad customer service: Pottery Barn Kids

You can view an update to this post (and an update to my update) here. In an economy where there's lots of competition for a smaller and smaller number of…
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Meredith Farkas, Author, Information Wants to be Free

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