Last year, I was very nervous about pushing the idea of IM Reference at my library. If anything, I totally over-prepared before even broaching the subject. I actually created a…
About a week before I left for my vacation, Paul Pival, Ken Varnum and David Rothman had an interesting distributed discussion about how students are perceiving the research literature and…
Google/Ask/Yahoo! is rarely the first place I will look for information when helping a student. If it's a really current topic, I'll try Academic Search Premiere and LexisNexis. If it's…
Presenters: Jeanne Holba Puacz (University of Illinois) and Lynn Westbrook (University of Texas) So I’m not sure I understood what this session was going to be about. I thought it…
I have a problem remembering to keep track of my reference transactions on the little clipboard we keep at the reference desk. My office is three floors above where the…
I am not one of those people -- like Steven Cohen or Jessamyn -- who is very comfortable giving talks. No matter how well I know the material, I still…
My new friend, and fellow Wesleyan alum, Stephen Francoeur, wrote: Wouldn't it be cool if your patrons could use an IM client to chat with your web contact center software…
I still have not been able to install the Jybe extension in Firefox without my computer melting down, but I have been successful in getting it to work in IE…
A few months ago, Google had purchased Keyhole, a program that allowed you to look at satellite photos of anywhere in the U.S. They allowed users to download it for…
I think Podcasting is cool, but not for me. I'm a visual learner, so listening to my favorite bloggers takes more mental energy to absorb than reading their blog entries.…
When I wrote my first post on how excited I was about Google Maps, I had no earthly idea what the broad capabilities of the application were. I don't think…
Yes, another new Google search tool (it seems like there's been a new one every day over the past few months!). Google Blog reports that Google has come out with…
Ever since I started this blog, I've made a big effort to post regularly. Unfortunately, I slacked off last week. Well, I don't know if packing, putting our junk into…
If you haven't already, go check out A9.com, a yellow pages for the future. More a reference work than simply a "phone book", A9 allows users to not only search…
Steph at TechnoBiblio wrote about an interesting observation at a recent panel discussion she attended: The final panelist came forth with a statement that seemed to take the audience by…
I've been reading a lot of great articles and posts about the viability of virtual reference and how we can make it better for our patrons. The Library Journal article,…
Here is an article from the Chronicle of Higher Education that has been causing some controversy on the library-related listservs. Information Literacy Makes All the Wrong Assumptions rails against the…