A Facebook friend messaged me yesterday with a library 2.0 assessment-related question that I didn’t have the answer to, but was curious about myself. So I thought I’d put it out to the hive mind:
“[I was] wondering if you knew of any libraries who are doing a great job at assessing the impact or use of web 2.0 technologies that they’ve implemented? We’ve been doing some research, but haven’t seen any good examples yet.”
Does anyone know of any libraries that are doing real assessment work to gauge the impact of the social technologies they’ve implemented? If so, please comment or email me. It seems like it isn’t happening much in libraries.