Information Wants To Be Free – Page 11 – A librarian, writer and educator reflecting on the profession and the tools we use to serve our patrons

Didn’t know I needed to be a salesperson

Yes, I knew I'd have to teach people how to use email. And unjam printers. And help people use copiers. But I don't think I ever understood in library school…

management

Turn that org chart upside-down!

A while back, I read an excerpt from Aaron Swartz's blog post about management in the post Upside Down Org Chart: Better Way to Support Employees? by Stewart Mader (his…

about me Work writing

On leave

Friday was my very last day at work and I'm now officially on maternity leave. Our little boy is due April 7th, so hopefully I'll have a few days to…

Wikis writing

LIS Publications Wiki

Now this is a great project to come from an LIS class! LIS Publications Wiki Welcome to the Library and Information Science (LIS) Publications wiki. This wiki gathers information about…

librarianship libraries our digital future

I’ve been provoked!

Steven Bell commented in a recent ACRLog post that there hasn't been much reaction to the Taiga Forum Provocative Statements. I've seen a few reactions online and here's mine --…

about me RSS and Syndication

A sight I haven’t seen in years

I've been trying to clean up my email, aggregator and life to some extent before the baby arrives, and it's kind of pathetic how liberated I feel looking at this…

librarianship

Congrats to the 2009 Shovers and Makers!

In case you haven't heard about the coolest new award in librarianship, I wanted to add my congratulations to all of the Library Society of the World Shovers and Makers…

about me blogging free the information! librarianship speaking

Why not?

I have been so touched by the kind words people have written about me with respect to my winning the LITA/Library Hi Tech Award for Outstanding Communication in Library and…

ALA free the information! librarianship online education our digital future social software speaking tech trends

Online conferences – the future is now

I've been lucky to have had some recent involvement with two online conference models -- one that recently happened and one that will be happening soon. I'm really pleased to…

ALA free the information! librarianship

ALA Annual Unconference

For the past year and a half, I've had the pleasure of serving on Jim Rettig's Presidential Advisory Committee. I honestly had no idea at the time what it would…

25 Random Things You Probably Didn’t Want to Know About Me

It's easy to ignore a meme that you get tagged for once. When you find yourself having been tagged a half dozen times though, it becomes more difficult to ignore.…

Customer service problems with Pottery Barn Kids – Part Deux

Be sure to see the update to this post at the bottom of the post. Close to a month ago, I wrote about the awful experience I had with Pottery…

ALA american libraries job search librarianship

Libraries in tough times – what about librarians?

Yesterday I received the ALDirect (from American Libraries) Special Issue on the Tough Economy in my Inbox. It contained great information about library advocacy during tough times. What I found…

job search libraries Vermont Work

Want to come work for me?

We are sadly losing our beloved Distance Learning Librarian to her family (but good for her!), so we are again in the position of looking for a new Distance Learning…

librarianship libraries online education our digital future reference social software Work

Separate but not equal?

When I read David King's post about Ask-a-Librarian services last week, I didn't have a strong emotional response to it. That was, until he wrote a follow up which brought…

about me instruction librarianship Work

Making progress on library instruction

Last April, I started in my new position as Head of Instructional Initiatives, though for the first four months, I was also still doing the job of Distance Learning Librarian.…

librarianship

A lesson in bad customer service: Pottery Barn Kids

You can view an update to this post (and an update to my update) here. In an economy where there's lots of competition for a smaller and smaller number of…